Gig and Take | Article | Case Study | Tweak job design to make best use of skilled resources

Tweak job design to make best use of skilled resources

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Case Study

Tweak job design to make best use of skilled resources

December 21, 2022

Wilya were approached by a global manufacturer to help them assess their worker alignment and gain greater flexibility across their factory.

Our solution helped the manufacturer to divide up the jobs to be done — utilizing flexible workers for low-skilled jobs which both freed up time from their more skilled, full-time employees and saved cost.
Gig and Take | Case Study | Tweak job design to make best use of skilled resourcesGig and Take | Case Study | Tweak job design to make best use of skilled resources

Our solution:



  • Multiple production lines exist on the factory, each requiring a range of high-skill and low-skill operations
  • Wilya broke down the job into high skilled tasks (carried out by seasoned machinists) and low skilled tasks (performed by Flex workers)
  • Minimal training was required for Flex workers to get onboarded, trained and productive
  • Where training was required, Flex workers were cross-trained on jobs such as material handling, basic machine operations and inspection
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